Call Center: +90 545 202 20 96

Cargo tracking

Where is my cargo? Where can I track the cargo?

Orders placed on our Erisales.com site will be delivered to your address within a maximum of 7 business days. When your order is received, an e-mail is automatically sent to your e-mail address registered in the system. You can find details about your order and the link you will need to track your order in this email. Note that your email provider may mark this mail as junk or spam. If you do not receive an e-mail after completing your order, you can confirm your order by calling our call center at +90 545 202 20 96. When your order is received by us, an SMS will be sent to your registered mobile phone; You can also query the status of your order from the link here. If you are a registered user, you can find out the status of your orders through Erisales.com.

We recommend that you check the strength of the package when receiving your cargo. If you suspect tearing, crushing, wetting, etc. in the package, please keep a report and give us information. In such a case, we ask you to take a photo. In this case, you should not doubt that we will do our best to resolve your grievance as soon as possible.