Call Center: +90 545 202 20 96


You can quickly become a member of our site by clicking the Register link on our homepage and filling in the information on the page.

As a member of site, you can purchase many products with the guarantee of an authorized manufacturer, and you can have a pleasant shopping experience with our gift delivery advantage of 150 USD or more. We will be happy to assist you with our customer support team.

Membership is free, and you don't have to pay a fee to become a member. You can benefit from all our campaigns and discounts for free.

You can update your membership information through the My Account section.

If you do not remember your password or want to change your current password; Enter your e-mail address that you used to create your membership in the field I forgot my password and press the "Send E-mail" button. Your new password will be sent to your e-mail address

To be able to order, you must be a member first. You can perform your membership transactions via the New Member link. After entering your membership information on the site, you should add the product (s) you want to buy to your cart by clicking the "Buy Now" button. You can go to the next step with the "Complete Shopping" button from your cart. After filling in your delivery and billing address information, you can come to the "Payment" screen and complete your order.

For the orders you place online, the standard shipping fee is calculated according to the regions of the countries.

Your orders are delivered to the cargo within an average of 1-2 business days. Since the estimated delivery time is calculated on working days, the specified time does not include weekend and public holidays. When your orders are delivered to cargo, information will be sent by e-mail. Your cargo tracking number will also be included in the My Account section.

Your orders will be sent safely to be delivered to you by ARAMEX Cargo and DHL Express.

You will be notified by e-mail when your order from is delivered to the cargo.

Fast product delivery to many countries of the world with ARAMEX cargo and DHL Express.

When the products in your order from our site reach you, please check the cargo package while the cargo officer is with you. If your cargo package is damaged until it arrives, you can take it back and send it back to us directly. If you notice that the package is damaged after delivery, you must prepare a report to the cargo officer and send it back to us. When the products reach us, your problem will be recorded in our records and your new products will be sent to you as soon as possible.

You can make your shopping with cash payment at the door, Western Union, Visa and Master Card credit cards. When you confirm your order, the payment amount is charged from your credit card. Your payment transactions are carried out by our payment service provider and the banks with which we have an agreement, without intermediaries over 128 bit SSL secure encryption.

On the "Confirm Order" page at the last stage of your purchase, you can find installment shopping options according to your bank and credit card.

The customs tax for the products you have purchased may vary according to the tax policies of each country.

You can send your order cancellation request to the Erisales Customer Support Team by e-mail at or by phone at +90 545 202 20 96. Cancellation of orders delivered to cargo is not possible.

An e-mail is sent to you after your return has been confirmed and your product price will be refunded. It may take an average of 15 days, depending on your bank's processes and practices, to reflect the refund on your credit card to your statement as a positive balance. This process is a general practice and our company does not have the right to intervene. If there is a delay in the reflection of your return transaction on your credit card, you can get detailed information from your bank.

Within the framework of the return conditions, you can submit your request within 15 days from the day your order arrives, by clicking on the "Product Return" button or by contacting the Erisales Customer Support Team on our +90 545 202 20 96 line in the section where you review your order details from the My Orders section on the My Account page. . Your return request will be processed as soon as possible.

Vous pouvez joindre le service de communication d'Erisales en appelant le +90 545 202 20 96 ou par e-mail

I of products which are sold on the site are produced in Turkey are guaranteed a majority originality. Products imported from abroad are supplied from foreign partners and large-scale importers. You can buy and use all the products sold on our site with peace of mind.